Decentralisation and Democratisation of the IT Department: Empowering Business Users
PANEL DISCUSSION
• Exploring experiences so far in developing a “self-service” model
Assessing the potential benefits:
• Broadening access to often underused functionalities
• Ensuring technology is less of a bottleneck
• Better use and understanding of data, creating the right data catalogues and data architecture
• Reducing the dependence of tech teams
• How far can self-service be taken? What is optimal? What is the magic recipe?
Howard Walper, CEO Americas, Commodities People
Guy-Laurent Arpino, CIO, Louis Dreyfus Company
Erik Lankamp, Innovation Manager, Vopak
Paula Freire, EMEA and APAC CIO and Global Head of IT Applications, COFCO International
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